Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, has published a new whitepaper, A Chatbot for Your Contact Centre, in celebration of Customer Service Week. Designed as a buyer’s guide for the contact centre, the complimentary whitepaper outlines industry best practices and provides questions to ask when selecting a conversational platform. Continue reading Creative Virtual Celebrates Customer Service Week with New Contact Centre Whitepaper
Tag Archives: Creative Virtual
Creative Virtual Wins Place on The Sunday Times Hiscox Tech Track 100
Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, is proud to announce the company has been listed in the 18th annual Sunday Times Hiscox Tech Track 100. Continue reading Creative Virtual Wins Place on The Sunday Times Hiscox Tech Track 100
Creative Virtual Announced as a Finalist in the Live Chat Category of the UK National Innovation Awards 2017
PRESS RELEASE: Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, was announced this week as a finalist in the Live Chat category of the UK National Innovation Awards 2017. Created by the Directors’ Club United Kingdom, the National Innovation Awards recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth. Continue reading Creative Virtual Announced as a Finalist in the Live Chat Category of the UK National Innovation Awards 2017
Finalists Revealed For The Live Chat Category Of The UK National Innovation Awards 2017
Directors’ Club United Kingdom is delighted to announce the final shortlist for the Live Chat category of the UK National Innovation Awards 2017. Continue reading Finalists Revealed For The Live Chat Category Of The UK National Innovation Awards 2017