Isuzu Truck UK Ltd has selected the RAC as its new full roadside assistance partner and breakdown call centre provider. Continue reading RAC secures contract to become Isuzu Truck UK’s roadside assistance and contact centre partner
Category Archives: Corporate News
Poll Shows Little Appetite For In-Person Events In 2020
15th July 2020: A Directors Club® World poll of 206 business people has revealed less than a fifth (18%) would feel comfortable attending a face-to-face event in 2020. This finding highlights the current tough conditions faced by the organisers of expos, trade fairs, conferences, training seminars, and business awards galas in the UK. Continue reading Poll Shows Little Appetite For In-Person Events In 2020
Teleperformance Enters the CAC 40, the Primary Index of the Paris Stock Exchange
Teleperformance, a leading global group in digitally integrated business services, announced that the Euronext Expert Indices Committee made the decision on June 11, 2020 to include Teleperformance in the CAC 40 Index. Continue reading Teleperformance Enters the CAC 40, the Primary Index of the Paris Stock Exchange
Better service with new software for booking team
New software for the call centre team who manage booking appointments at Stepping Hill Hospital is improving service for patients. Continue reading Better service with new software for booking team
Enabling our contact centre colleagues to work from home
Over the next two weeks, BT is providing up to 8,000 of our customer service colleagues from our contact centres across our consumer brands with the technology, the security and equipment so that they can work from home. Continue reading Enabling our contact centre colleagues to work from home
TSB launches Smart Agent
TSB has launched a new Smart Agent function on its website (www.tsb.co.uk) to give customers immediate access to the measures the Bank has introduced during the coronavirus pandemic, including how to apply for a repayment holiday on mortgages, personal loans and business loans. Continue reading TSB launches Smart Agent