A new customer contact centre on the Isle of Wight, announced earlier this year by Scottish-based contact centre management specialist, Ascensos, was officially opened today by Her Majesty’s Lord-Lieutenant of the Island, Major General Martin White CB CBE JP. Continue reading Isle of Wight’s Lord-Lieutenant Performs Official Opening of Ascensos Contact Centre
Category Archives: Corporate News
Tech founder Oliver Lennon unveils new customer engagement start-up ‘Syndeo’
A new technology company that aims to help organisations engage and communicate with an emerging generation of “on demand” customers has been officially launched in Belfast. Syndeo was founded by Oliver Lennon, who previously founded software company SpeechStorm, a company which spun out of Kainos and was acquired by US software giant Genesys Inc two years ago. Continue reading Tech founder Oliver Lennon unveils new customer engagement start-up ‘Syndeo’
European startup iAdvize raises €32 million to accelerate international growth and innovation
iAdvize, the European leader in conversational marketing, today announces £28 million of series C funding with participation from Idinvest Partners, Bpifrance via Large Venture, the fund dedicated to innovating and hyper-growth companies, and Quadrille Capital. Continue reading European startup iAdvize raises €32 million to accelerate international growth and innovation
[24]7 Changes Company Name to [24]7.ai to Reflect Leadership in Artificial Intelligence for Superior Customer Experience
[24]7, a global leader in intent-driven customer experience solutions, has changed the company name to [24]7.ai to better reflect its leadership in leveraging artificial intelligence to dramatically improve customer experience. [24]7.ai empowers companies to understand, anticipate and act on consumer intent, leading to better experiences, greater brand loyalty and increased revenue opportunities. Continue reading [24]7 Changes Company Name to [24]7.ai to Reflect Leadership in Artificial Intelligence for Superior Customer Experience
HubSpot Launches Seventh Global Office in Berlin, Europe’s Fastest-Growing Tech City
HubSpot, a leading CRM, marketing, sales, and customer experience platform, released today findings from a new survey that positions Berlin as the fastest-growing tech city in Europe, with the vast majority of respondents identifying the city as a burgeoning hub for startups and tech companies. HubSpot also celebrated the launch of its new Berlin office and EU data center, further solidifying its commitment to supporting the booming DACH market. Continue reading HubSpot Launches Seventh Global Office in Berlin, Europe’s Fastest-Growing Tech City
TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows
TeleTech, a leading global provider of customer experience, engagement and growth solutions delivered through its proprietary end-to-end HumanifyTM Customer Engagement as a Service offering,nannounces it is expanding its EMEA operation with the hiring of key executives to focus on the United Kingdom and Europe. Continue reading TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows