Leading outsourced communications provider Moneypenny has launched a new bespoke service for businesses, which sees its award-winning employees working as a full outsourced customer service team operating within their clients’ systems, as if sitting within their office. Continue reading Moneypenny’s New Bespoke Service Gives UK Businesses Tailored Support To Get Ahead
Category Archives: Outsourcing
Serco selected by Lincolnshire County Council to continue providing customer services and digital support
Serco, the international provider of services to governments, has been selected as preferred bidder for a new five-year contract by Lincolnshire County Council to continue managing, the Council’s Customer Service Centre. Continue reading Serco selected by Lincolnshire County Council to continue providing customer services and digital support
Arvato partners with KYP.ai to enhance digital transformation capabilities
Arvato CRM Solutions has partnered with real-time productivity, optimisation, and process mining platform, KYP.ai to continue driving its digital transformation and AI offering. Continue reading Arvato partners with KYP.ai to enhance digital transformation capabilities
Sigma Connected welcomes West Midlands Mayor as growth continues
A Birmingham-based business outsourcing provider has hosted Mayor of the West Midlands Andy Street as it marks its next phase of growth. Continue reading Sigma Connected welcomes West Midlands Mayor as growth continues
Customer Service Outsourcer Kura South Africa Expands In Durban
Customer service outsourcing experts Kura underlined its global ambitions with the launch of a new site in South Africa. Continue reading Customer Service Outsourcer Kura South Africa Expands In Durban
FRP secures sale of business and assets of Woven Group
Specialist business advisory firm FRP has secured the sale of Woven Group in a deal with various parties for its business and assets across the UK and South Africa. The group encompassed a variety of companies specialising in customer service outsourcing for renowned brands across multiple sectors – the result means over 1,000 jobs were secured across the two countries. Continue reading FRP secures sale of business and assets of Woven Group