Tag Archives: HGS

HGS enables Form1 Partners to bring best in class, cutting-edge solutions to clients

Hinduja Global Solutions (HGS), a leader in technology-led CX, has partnered with Form1 Partners, the leading commercialisation partner for B2B tech scale-ups and trusted source of breakthrough technology driving our digital future, to enable the company to bring the best, cutting-edge solutions to its clients. Continue reading HGS enables Form1 Partners to bring best in class, cutting-edge solutions to clients

HGS UK selected as strategic partner for UK public services transformation led by Government Digital Services

Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital CX, analytics and AI, announced a strategic partnership with the Government Digital Service (GDS) in the UK, to provide contact centre support for GOV.UK One Login users – aiming to simplify and make faster the way people prove their identity to access central UK government services. GDS forms part of the Cabinet Office. Continue reading HGS UK selected as strategic partner for UK public services transformation led by Government Digital Services

HGS completes acquisition of TekLink International

Hinduja Global Solutions Limited (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, announced it has completed the acquisition of 100% stake in TekLink International, Inc for US$ 58.8 million, subject to earnouts and other customary and agreed adjustments. Continue reading HGS completes acquisition of TekLink International

‘HGS Axle’ Smartbot Solution Improves Customer Experience for Roadside Incidents

Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital CX and business process management (BPM), announced the introduction of HGS Axle, a custom-built human-centric automated dispatch assistant that helps Emergency Roadside Service (ERS) teams by triaging and capturing information while alleviating stress for stranded drivers. Continue reading ‘HGS Axle’ Smartbot Solution Improves Customer Experience for Roadside Incidents