Tag Archives: Foundever

Foundever™, a global leader in the customer experience (CX) industry, announced that it has been recognized as a Leader in the Information Services Group (ISG) Provider Lens™ Customer Experience Services 2023 Quadrant Reports. Continue reading Foundever™ Named Leader in 2023 ISG Provider Lens™ Customer Experience Services Quadrant Reports →

Foundever™ Names Guillaume Laporte Chief AI Officer

Foundever™, a global leader in the customer experience (CX) industry, announced that technology leader and entrepreneur Guillaume Laporte has joined the organization as Chief AI Officer. Continue reading Foundever™ Names Guillaume Laporte Chief AI Officer →

KMS Lighthouse, a global leader in knowledge management, announced its partnership with Foundever™, a global leader in the CX industry, combining its best-in-class knowledge management technology and 30 years’ worth of strategic expertise implementing superior customer and agent experiences with Foundever to deliver end-to-end knowledge management for large enterprises. Continue reading KMS Lighthouse and Foundever™ Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centres →

Cognigy, a Conversational AI market leader, and Foundever™, a global leader in the customer experience (CX) industry, announced a new partnership aimed at delivering next-generation customer experience. Continue reading Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centres →

Sitel Group®,one of the largest global providers of customer experience (CX) products and solutions, announces its official transition to Foundever™. Since acquiring Sykes in 2021, the group has solidified its place as one of the top three CX providers in the world. Continue reading CX Leader Sitel Group® Accelerates Global Transformation with Rebrand to Foundever™ →