Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions today announced a partnership with the Jacksonville Jaguars. As the Technology and Analytics Partner and Digital Strategy Partner of the Jaguars, Tech Mahindra will provide next generation digital technology expertise, such as artificial intelligence and advanced analytics, to enrich the fan experience and create front office efficiencies. Continue reading Tech Mahindra Announces Technology and Analytics Partnership with the Jacksonville Jaguars →

LivePerson, a leading provider of conversational commerce solutions, has brought together global leaders in business, tech and academia to launch an ambitious project to set new standards in AI. The initiative, named Equal AI, will encourage brands to assess their current ways of working and focus their efforts on eradicating gender bias in the engineering of AI. Continue reading Business Leaders Call For New Ethical Standards Within AI →

IPsoft, the leader in Enterprise AI announced the launch of Amelia City, an interactive, artificial intelligence (AI) laboratory that will showcase the evolution of AI together with the industry’s first available marketplace for off-the-shelf AI solutions specifically designed for the banking, telecom, hospitality, insurance and healthcare industries, among others. Continue reading IPsoft launches interactive AI demonstration lab, Amelia City, and Amelia Marketplace →

[24]7.ai, a leader for intent-driven customer engagement solutions, announced that it is partnering with Blue Prism (AIM: PRSM) on a new joint offering that allows [24]7 AIVA customers to use Blue Prism’s Digital Workforce to efficiently automate hard-to-access back and front office systems. By combining [24]7.ai AI-powered virtual agents/chatbots with Blue Prism’s Digital Workforce, [24]7.ai users can automate processes faster, reduce response times and deliver a more satisfying customer experience. Continue reading [24]7.ai Partners with Blue Prism to Deliver New AI-Enabled Automation Capabilities For Virtual Agents →

noHold is introducing a Virtual Assistant specialized in pre-empting the Live Chat channel. Throughout the years, various companies have come to noHold looking for a solution to solve some of the concerns related to Live Chat. Continue reading noHold’s Artificial Intelligence Alleviates Live Chat Shortcomings →