Category Archives: Chatbot

Transcom in Partnership with Creative Virtual to Offer Virtual Agent and Chatbot Solutions

Transcom and Creative Virtual have entered into a partnership for virtual agent and chatbot solutions in the artificial intelligence domain. The partnership will enable Transcom to offer its clients Creative Virtual’s complete suite of products, with Transcom taking the responsibility of designing, building, testing, deploying and maintaining a virtual agent solution for the client. Continue reading Transcom in Partnership with Creative Virtual to Offer Virtual Agent and Chatbot Solutions

Lidl UK launches AI wine chatbot to UK customers with Aspect Software

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers’ virtual wine consultant at the tap of a screen. Continue reading Lidl UK launches AI wine chatbot to UK customers with Aspect Software