LivePerson, a global leader in Conversational AI, announced a pilot program with Cohere, the natural language processing platform enabling broad access to cutting-edge language generation and understanding technology. Continue reading LivePerson and Cohere to deliver better business outcomes with custom Large Language Models
Category Archives: Technology
Exotel Launches Generative AI Chatbot Builder Powered by GPT-4
Exotel, the emerging markets’ leading customer engagement platform, is excited to announce the launch of its new product ExoMind, a user-friendly, no-code tool enabling enterprises to create their own advanced chatbots within minutes. Continue reading Exotel Launches Generative AI Chatbot Builder Powered by GPT-4
Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI
Verint® announced that advanced capabilities for Verint Intelligent Virtual Assistant™ (IVA) will be available on April 19 and deliver a conversation design platform that enables teams to design, deploy, and improve IVAs faster, collaboratively and at scale. Continue reading Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI
Calabrio’s OpenAI Integrations Accelerate Contact Centre Efficiency and Agent Productivity
Calabrio, the workforce performance company, announced the integration of Calabrio ONE with advanced AI systems from OpenAI, a leading AI research and deployment company. Integrations include ChatGPT and GPT-3, with GPT-4 also being evaluated. Continue reading Calabrio’s OpenAI Integrations Accelerate Contact Centre Efficiency and Agent Productivity
Khoros Integrates Trustpilot to Khoros Care, Boosting Brand’s Customer Engagement Abilities
Khoros, the leader in digital-first customer engagement software and services, announced its integration with leading review platform, Trustpilot. This partnership enables brands to improve customer experiences and increase their customer satisfaction by reducing the time taken to respond to queries in the Khoros platform. Continue reading Khoros Integrates Trustpilot to Khoros Care, Boosting Brand’s Customer Engagement Abilities
SugarCRM and Mobileforce Partner
Today’s hyper-competitive sales landscape makes it crucial to move faster and more efficiently to close deals, but complex product variables and pricing parameters can often slow sales and service cycles, resulting in lost opportunities and revenue. Continue reading SugarCRM and Mobileforce Partner