LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence. Continue reading LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
Tag Archives: LivePerson
Aragon Research positions LivePerson as a Leader in The Aragon Research Globe™ Report for Conversational AI, 2024
LivePerson, the global leader in enterprise conversations, announced it has been positioned by Aragon Research, Inc. as a Leader in The Aragon Research Globe for Conversational AI for the third year in a row.* Continue reading Aragon Research positions LivePerson as a Leader in The Aragon Research Globe™ Report for Conversational AI, 2024
New research warns of emerging “AI Gap” between brands and consumers
LivePerson, the global leader in enterprise conversations, released the results of its State of Customer Conversations 2024 report. The annual report surveyed thousands of business leaders and consumers across the world about artificial intelligence (AI), automation, and chatbots. Continue reading New research warns of emerging “AI Gap” between brands and consumers
LivePerson Names John Sabino as CEO
LivePerson, the global leader in enterprise conversations, announced that its Board of Directors has appointed John Sabino as CEO, effective January 10, 2024. Continue reading LivePerson Names John Sabino as CEO
LivePerson recognized in Conversational AI for Customer Service Landscape Report
LivePerson, the global leader in enterprise conversations, has been named among Notable Vendors in Forrester’s new report, “The Conversational AI for Customer Service Landscape, Q4 2023.” Continue reading LivePerson recognized in Conversational AI for Customer Service Landscape Report
LivePerson Recognized in the 2023 Gartner® Market Guide for Digital Customer Service and Support report
LivePerson, the global leader in enterprise conversations, has been recognized in the Gartner Market Guide for Digital Customer Service and Support for the second time in a row. Continue reading LivePerson Recognized in the 2023 Gartner® Market Guide for Digital Customer Service and Support report