SoundHound AI, a global leader in voice and conversational AI, and LivePerson, a pioneer in enterprise conversational AI serving hundreds of enterprise and mid-market brands, announced they have entered into a definitive agreement under which SoundHound will acquire LivePerson. Continue reading SoundHound AI To Acquire LivePerson
Tag Archives: LivePerson
LivePerson Announces Event-driven Orchestration Partnership with Coral Active
LivePerson, a leading provider of predictable conversational AI, announced the launch of LivePerson Sync in partnership with Coral Active, a leader in enterprise contact centre integrations. Continue reading LivePerson Announces Event-driven Orchestration Partnership with Coral Active
LivePerson Recognized in the 2025 Gartner® Competitive Landscape: Digital Customer Service
LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. Continue reading LivePerson Recognized in the 2025 Gartner® Competitive Landscape: Digital Customer Service
LivePerson Announces Expanded Partnership with Google Cloud
LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced a significant expansion of its partnership with Google Cloud to integrate its advanced AI capabilities directly into the LivePerson Connected Experience Platform. Continue reading LivePerson Announces Expanded Partnership with Google Cloud
LivePerson announces new generative AI capabilities
LivePerson, the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Continue reading LivePerson announces new generative AI capabilities
LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
LivePerson, the enterprise leader in digital customer conversations, has been named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. Continue reading LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report