Artificial Solutions® the leading specialist in enterprise-strength Conversational AI, announced that prominent analyst firm Ovum has recommended Artificial Solutions as a Market Leader in its latest Decision Matrix on Selecting an Intelligent Virtual Assistant Solution. Continue reading Artificial Solutions Assigned as Market Leader by Ovum
Category Archives: Technology
Avoma Introduces the First End-to-End AI Meeting Assistant
Avoma announces the first AI assistant for customer-facing teams that focuses on a meeting’s end-to-end lifecycle. It automates low-value tasks and augments high-value tasks that one has to do before, during and after each meeting. Continue reading Avoma Introduces the First End-to-End AI Meeting Assistant
IPI bolsters voice biometric capabilities through partnership with Aculab
IPI, the digital contact centre specialist announced it is partnering with Aculab, a leading provider of telephony hardware and software. The collaboration will integrate Aculab’s VoiSentry voice biometric system into IPI’s speech recognition applications to reduce the friction experienced during the identity and verification process (ID&V) in the contact centre. Continue reading IPI bolsters voice biometric capabilities through partnership with Aculab
Conduent Introduces Augmented Reality Solution to Transform the Customer Experience
Conduent announced the launch of its Augmented Reality (AR) solution, which is now available to customers across its commercial and public sector service lines. Continue reading Conduent Introduces Augmented Reality Solution to Transform the Customer Experience
Talkdesk innovation culture results in more than 200 patents filed in 100 days
Talkdesk® announced completion of more than 200 U.S. patent applications in 100 days. All 200 filed patents cover its enterprise contact centre with more than half specifically protecting Artificial Intelligence (AI) capabilities within the contact centre. Continue reading Talkdesk innovation culture results in more than 200 patents filed in 100 days
Artificial Solutions and Vonage Partner to Deliver Closer Integration
Artificial Solutions® the leading specialist in enterprise-strength Conversational AI, announced that it has signed a partnership agreement with Vonage and introduced a new connector that integrates Teneo® into Vonage’s API Platform. Continue reading Artificial Solutions and Vonage Partner to Deliver Closer Integration