Liquid Voice, a global provider of interaction recording, quality management and analytics solutions, has announced that Support (UK), a leading supplier of business communications solutions, has achieved Silver accreditation status in Liquid Voice’s new Business Partner Programme. Continue reading Support UK Achieves Silver Accreditation In Liquid Voice’s New Business Partner Programme
Category Archives: Technology
Virtual 24/7 Health Advice Service Becomes a Reality for babylon with DataStax
Getting a doctor consultation at a time that suits you can be incredibly difficult, especially at short notice. Using new technologies and artificial intelligence, babylon provides users with constant access to virtual consultations with doctors and health care professionals via text, video messaging and AI technology, based on DataStax Enterprise. Continue reading Virtual 24/7 Health Advice Service Becomes a Reality for babylon with DataStax
TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Centre Platform with Speech Analytics
TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced its integration partnership with CallMiner, the award-winning platform provider of speech and customer engagement analytics. Continue reading TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Centre Platform with Speech Analytics
Vizolution Launches North American Business at LendIt Fintech
Vizolution, a U.K.-based provider of Customer Experience (CX) software solutions announced at the LendIt Fintech USA 2018 conference in San Francisco that the company has expanded operations to North America, having established a headquarters office in Toronto, and sales, marketing and operations presence in Boston, Massachusetts and Santa Barbara, California. Continue reading Vizolution Launches North American Business at LendIt Fintech
Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing
Voxtelesys, a top-tier VoIP service provider committed to delivering advanced voice, data, routing and compliance solutions, announced the addition of the 3CX IP PBX to its suite of customer contact solutions. This open-standard, software-based IP phone system now brings premium Voxtelesys SIP service to the industry’s most popular IP phones both on-premise or in the cloud. Continue reading Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing
NICE Enables Enterprises to Enter the Automation Economy Via First of its Kind ‘Robotic Process Automation for Dummies’ Book
NICE announced the launch of its ‘Robotic Process Automation (RPA) for Dummies’ book – an industry first for the RPA domain. This new book provides enterprises looking to harness RPA as well as those with existing practices with an expert point of reference and useful and proven tools for succeeding in their journey. For a complimentary download of the NICE asset, please click here. Continue reading NICE Enables Enterprises to Enter the Automation Economy Via First of its Kind ‘Robotic Process Automation for Dummies’ Book