Resilient plc and Daisy Group today announced a strategic partnership and distribution agreement to address the growing market demand for business mobile call recording solutions enabling compliance under the Markets in Financial Instruments Directive (MiFID) II and General Data Protection Regulations (GDPR). Continue reading Resilient plc and Daisy Group announce distribution agreement to address market demand for GDPR and MiFID II mobile call recording compliance solutions
Category Archives: Technology
Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto
In an innovative move that will bring new convenience to its clients, Standard Chartered plans to deploy a chatbot on its online and mobile banking platforms and websites. Powered by Kasisto’s conversational artificial intelligence (AI) platform, KAI Banking, the chatbot will act as a virtual personal assistant to help clients manage money, make payments and analyse their spending in a split-second, via natural conversations in English and other languages. Continue reading Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto
IPsoft Equips Businesses to Accelerate Digital Transformation at Scale by Automating Delivery of Enterprise Services with 1Desk™
IPsoft, the leader in enterprise AI, announced its visionary new platform for business users, 1Desk™, that enables businesses to accelerate digital transformation and stay competitive in the digital economy. For the first time, enterprises will be able to draw on a digital labor pool of cognitive agents, virtual engineers and virtual administrators in order to automate entire end-to-end processes, from HR and IT, to Finance and Administration. Continue reading IPsoft Equips Businesses to Accelerate Digital Transformation at Scale by Automating Delivery of Enterprise Services with 1Desk™
Qualtrics’ Advanced Text Analytics Powers Winning Customer Experience Advantage for Companies
Qualtrics, the leader in research and experience management, announced enhancements to its Qualtrics Text iQ™, a powerful text analytics engine that leverages the power of machine learning and predictive intelligence to help companies gain insights from their unstructured data. Continue reading Qualtrics’ Advanced Text Analytics Powers Winning Customer Experience Advantage for Companies
CRM Doesn’t Drive Sales: RainmakerForce Sales Technology AI Revolutionizes Forecast Management And Revenue Recovery
RainmakerForce, a San Francisco-based sales technology company introduces full-stack Sales Artificial Intelligence (AI) to help companies accelerate forecast attainment and recover lost revenue from the sales funnel. Continue reading CRM Doesn’t Drive Sales: RainmakerForce Sales Technology AI Revolutionizes Forecast Management And Revenue Recovery
Teleopti’s new online calculators help companies see staff and cost benefits of Workforce Management tools
Teleopti, a global provider of workforce management (WFM) software, has launched its new online calculator tools that help companies to see tangible benefits when applying its workforce management (WFM) solution. Using the free WFM Savings Calculator (and the ROI Calculator that Teleopti partners can use), companies can quickly see how using a workforce management solution could help to create optimised, cost-efficient schedules for customer-service agents, while ensuring staff wellbeing and a good working environment. Continue reading Teleopti’s new online calculators help companies see staff and cost benefits of Workforce Management tools