Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud contact centre solutions. Continue reading Invoca Enhances Strategic Partnership with Five9
Category Archives: Partnerships
XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter
XSELL Technologies, a leader in conversational AI for contact centre agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centres. Continue reading XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter
Thryv and Google Partner to Streamline Communication for Small Businesses
Thryv, the small business platform for growing small- to medium-sized businesses (SMBs), is pleased to announce a new integration with Google’s Business Messages to help streamline communication for small businesses who have a growing number of inbound contact options. Continue reading Thryv and Google Partner to Streamline Communication for Small Businesses
Mirakl partners with eDesk to empower sellers in their marketplace expansion
eDesk, the e-commerce platform that reduces the complexity of customer support for businesses as they scale into new sales channels, announced it has partnered with Mirakl to increase its native integrations to over 200 channels. Continue reading Mirakl partners with eDesk to empower sellers in their marketplace expansion
Ribbon Poly and TD SYNNEX Launch Microsoft Teams Enablement Bundle to Simplify and Protect Connections for Hybrid and Other Work Environments
Ribbon Communications announced it has partnered with Poly and TD SYNNEX to launch the “Get Connected” Microsoft Teams bundle. The new solution offers remote and hybrid businesses a quick, risk-free approach to adopting Microsoft Teams so employees can stay focused, engaged and efficient regardless of location. Continue reading Ribbon Poly and TD SYNNEX Launch Microsoft Teams Enablement Bundle to Simplify and Protect Connections for Hybrid and Other Work Environments
Comviva and Vietnamobile announce strategic partnership to power AI-led intelligent customer engagement
Comviva, the global leader in mobility solutions, announced its strategic partnership with Vietnamobile, one of the leading telecom operators in Vietnam to power AI-led intelligent customer engagement. Continue reading Comviva and Vietnamobile announce strategic partnership to power AI-led intelligent customer engagement