Multi-award-winning and leading telecoms carrier of SIP, Hosted, Connectivity, Unified Communications and Collaboration services, Voiceflex, is pleased to announce the launch of Voiceflex Flow in partnership with leading European Unified Communications provider Telavox. Continue reading Voiceflex launches Voiceflex Flow in partnership with Telavox
Category Archives: Partnerships
BT selects Google Cloud as strategic partner for group-wide data and AI transformation
Google Cloud and BT announced a strategic, five-year partnership to accelerate BT’s company-wide digital transformation. Continue reading BT selects Google Cloud as strategic partner for group-wide data and AI transformation
Verloop.io partners with WebEngage to empower brands to build engaging customer experiences
Verloop.io, the leading Conversational AI platform for Customer Support automation, announced that it has partnered with WebEngage, a full-stack Retention Operating System, for consumer businesses. Continue reading Verloop.io partners with WebEngage to empower brands to build engaging customer experiences
Smart Communications and Duck Creek Announce Partnership
Smart CommunicationsTM, a leading technology company focused on helping businesses engage in more meaningful customer conversations, and Duck Creek Technologies, a leading provider of SaaS insurance core systems, announced a partnership to help leading insurers deliver exceptional digital-first conversational experiences to their customers. Continue reading Smart Communications and Duck Creek Announce Partnership
CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions
CommBox and Voicenter have announced a unique collaboration to transform the customer communication industry. CommBox, the innovative omnichannel customer communication platform, and Voicenter, the cloud-based VoIP Call Center service provider, collaborate to upgrade phone and digital communication for Call Centers. Continue reading CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions
Airtel Business Africa and Avaya Partner to Deliver Effortless Customer Experiences Across the Continent
Airtel Africa, a leading provider of telecommunications and mobile money services with a presence in 14 countries across Africa, announces that its B2B provider, Airtel Business Africa, has signed a memorandum of understanding (MoU) with Avaya, to better equip organizations across the continent to deliver effortless customer and employee experiences by providing customer control and flexibility on its fixed voice service. Continue reading Airtel Business Africa and Avaya Partner to Deliver Effortless Customer Experiences Across the Continent