3CLogic, announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s Technology Workflows business unit. Continue reading 3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit
Category Archives: Partnerships
Faye and Ultimate Partner to Supercharge Customer Service Software
Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, and Ultimate, the world’s most powerful virtual agent platform, announced a formal partnership to supercharge the customer experience. Continue reading Faye and Ultimate Partner to Supercharge Customer Service Software
Khoros and Talkwalker partner to deliver seamless social media management and listening
Khoros, an award-winning leader in digital-first customer engagement software and services, and Talkwalker, a leading consumer intelligence and deep listening company, announced their partnership to provide brands with a world-class social media management, intelligence, and deep listening experience. Continue reading Khoros and Talkwalker partner to deliver seamless social media management and listening
Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
Salesforce, the #1 CRM provider worldwide, and WhatsApp, the most popular messaging service in the world, announced a new strategic partnership that will allow Salesforce customers to connect with their customers and build new messaging experiences on WhatsApp. Continue reading Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
Playvox and Squaretalk Partner to Optimize Customer Experience
Squaretalk, a major cloud centre software provider, announced its partnership with Playvox, the leading omnichannel contact centre provider of Workforce Engagement Management solutions. Continue reading Playvox and Squaretalk Partner to Optimize Customer Experience
Tech Mahindra and Quantre Solutions partner to provide next-generation customer communication services in US and UK
Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, announced a strategic partnership with Quantre Solutions, a customer communications management consulting service provider headquartered in the US. Continue reading Tech Mahindra and Quantre Solutions partner to provide next-generation customer communication services in US and UK