Category Archives: Partnerships

Smart Communications and Duck Creek Announce Partnership

Smart CommunicationsTM, a leading technology company focused on helping businesses engage in more meaningful customer conversations, and Duck Creek Technologies, a leading provider of SaaS insurance core systems, announced a partnership to help leading insurers deliver exceptional digital-first conversational experiences to their customers. Continue reading Smart Communications and Duck Creek Announce Partnership

CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions

CommBox and Voicenter have announced a unique collaboration to transform the customer communication industry. CommBox, the innovative omnichannel customer communication platform, and Voicenter, the cloud-based VoIP Call Center service provider, collaborate to upgrade phone and digital communication for Call Centers. Continue reading CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions

Airtel Business Africa and Avaya Partner to Deliver Effortless Customer Experiences Across the Continent

Airtel Africa, a leading provider of telecommunications and mobile money services with a presence in 14 countries across Africa, announces that its B2B provider, Airtel Business Africa, has signed a memorandum of understanding (MoU) with Avaya, to better equip organizations across the continent to deliver effortless customer and employee experiences by providing customer control and flexibility on its fixed voice service. Continue reading Airtel Business Africa and Avaya Partner to Deliver Effortless Customer Experiences Across the Continent