Pindrop, a global leader in voice technology, announced a new partnership with Google Cloud that will enable it to build and offer new authentication solutions to enhance call centre experiences for customers on Google Cloud’s platform. Continue reading Pindrop Partners with Google Cloud to Transform Contact Centre Security →

Conversica, the leading provider of Conversational AI solutions for enterprise revenue teams, announces a new Conversational Account-Based Marketing (ABM) integration with 6sense, a leading platform for B2B organizations generating predictable revenue. Continue reading Conversica’s Conversations Now Enhanced with 6sense Account Insights →

Leading cloud contact centre solutions provider, Content Guru, announced that it has forged a new partnership with communications solutions specialists in the D-A-C-H (Germany, Austria and Switzerland) region, VR-Voice. Continue reading Content Guru Forges New Partnership with VR-Voice to Aid Global Expansion →

MoEngage announces a new collaboration with Microsoft, allowing enterprises to gather insights and run personalized, omnichannel campaigns for different customer segments to boost engagement, retention, and revenue. Continue reading MoEngage partners with Microsoft to empower customer-centric enterprises →

PCI Pal®, the global provider of secure payment solutions, has announced a mutual partnership with leading Contact Centre as a Service (CCaaS) solutions provider, Odigo. Continue reading PCI Pal partners with Odigo to provide secure payments →

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, and inQuba, the leader in customer journey management, announced a partnership to offer a journey-first approach to customer experience improvement. Continue reading InMoment and inQuba Partnership Offers Journey-First Approach to Experience Improvement →