Leading cloud contact centre solutions provider, Content Guru, announced that it has forged a new partnership with communications solutions specialists in the D-A-C-H (Germany, Austria and Switzerland) region, VR-Voice. Continue reading Content Guru Forges New Partnership with VR-Voice to Aid Global Expansion →

MoEngage announces a new collaboration with Microsoft, allowing enterprises to gather insights and run personalized, omnichannel campaigns for different customer segments to boost engagement, retention, and revenue. Continue reading MoEngage partners with Microsoft to empower customer-centric enterprises →

PCI Pal®, the global provider of secure payment solutions, has announced a mutual partnership with leading Contact Centre as a Service (CCaaS) solutions provider, Odigo. Continue reading PCI Pal partners with Odigo to provide secure payments →

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, and inQuba, the leader in customer journey management, announced a partnership to offer a journey-first approach to customer experience improvement. Continue reading InMoment and inQuba Partnership Offers Journey-First Approach to Experience Improvement →

Alianza, Inc. and Lumen Technologies announced that Lumen will use Alianza’s cloud communications platform to strengthen its voice services portfolio and provide customers with robust, anywhere business communication functionality. Continue reading Lumen Selects Alianza to Power Communications Network Transformation from the Cloud →

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced an integration with Sprinklr Modern Care and Amazon Connect to unify the contact centre. Continue reading Sprinklr Launches Voice Integration With Amazon Connect to Unify the Contact Centre →