Robiquity, has partnered with CX Company (part of CM.com) to meet the growing demand for Virtual Assistance technology and Conversational AI. Robiquity will integrate this technology into best of breed intelligent automation platforms to further enrich business process activities across the front, middle and back office operations of global enterprises. Continue reading CX Company (part of CM.com) partners with Robiquity to accelerate automated Conversational AI →

Selligent, the intelligent omnichannel cloud technology company, announced that it has joined the Five9 App Marketplace, merging the capabilities of Selligent Experience Cloud with the Five9 Intelligent Cloud Contact Center for improved omnichannel customer experiences. Continue reading Selligent and Five9 Partner to Deliver Intelligent, Data-Led Omnichannel Customer Journeys →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner Xede Consulting Group has chosen Vonage as its preferred partner for contact centre opportunities. Continue reading Vonage and Xede Partner to Accelerate Digital Transformation →

MoEngage, the world’s fastest-growing customer engagement platform, and Mixpanel, the leader in product analytics, announced a strategic partnership to help companies maximize customer engagement by delivering personalised experiences based on behavioral insights. Continue reading MoEngage and Mixpanel Partner to Enable Highly Personalized Customer Engagement →

Speakeasy AI, the world’s first and only provider of Speech-to-Intent™ based solutions, formally announced its partnership with Quiq, the industry leading business messaging company. The partnership will allow Speakeasy AI to intelligently deliver Quiq’s business messaging solutions within voice channels. Continue reading Speakeasy AI & Quiq Announce Partnership To Deliver Conversational AI with Messaging →

Infobip, the global cloud communications platform has announced a partnership with Span, the IT company providing professional services and technical support to business users and enterprises across the globe as they look to advance information systems. Continue reading Infobip Partners with Span to Enhance its Customer Engagement Offering Globally →