RingCentral announced that Goosehead Insurance, a rapidly growing independent personal lines insurance agency, is using RingCentral’s cloud communications solutions to enable their entire organization to work from anywhere, using any device. Continue reading Goosehead Insurance Transitions Entire Organization to Work from Home Environment with RingCentral →

Directors Club® is the fastest growing virtual community dedicated to senior business leaders. Now in its 10th anniversary year, Directors Club® has come a long way from its beginnings as a supper club at Claridge’s Hotel in London’s Mayfair. Continue reading Directors Club® Starts Global Rollout with new Virtual Event And Engagement Formats →

Noetica – A British company, developing software products for the global contact centre market announced that The European Patent Office has granted it a patent (2802133) for ‘Live Person Detection in an Automated Calling System’. Continue reading Noetica Champions Responsible Outbound Dialling with European Patent for Live Person Detection in an Automated Calling System →

Gamma Communications plc (“Gamma”), a leading technology-based provider of communications services to business markets in the UK and the Netherlands, is pleased to announce that it has acquired Exactive Holdings Limited (“Exactive”). Continue reading Gamma acquires Exactive, a leading provider of Microsoft focused Unified Communications solutions →

Genesys® has acquired its long-standing partner, nGUVU, to add gamification to its comprehensive workforce engagement management (WEM) suite. Based in Montreal, Canada, nGUVU is a cloud-based software provider of gamified solutions that use machine learning and behavioral analytics to improve employee engagement and performance. Continue reading Genesys Acquires nGUVU →