Category Archives: Uncategorized

Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

Sprinklr, the Unified-CXM platform for modern enterprises, announced a strategic partnership with a leading provider of digital transformation, consulting, and business re-engineering services and solutions, Tech Mahindra. Continue reading Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

Beyond Surveys: How Level AI Is Reshaping Voice of the Customer Programs with Generative AI

Level AI, a pioneer in advanced AI technologies for customer-facing teams and Gartner Cool Vendor, announced the release of VoC Insights, a ground breaking generative AI solution set to disrupt the customer experience management landscape — a market sized at $17B — by redefining the way enterprises capture Voice of the Customer (VoC) data. Continue reading Beyond Surveys: How Level AI Is Reshaping Voice of the Customer Programs with Generative AI