OpenText™, a global leader in Enterprise Information Management (EIM) announced that BNP Paribas Personal Finance, a subsidiary of the BNP Paribas Group specializing in consumer credit and mortgage lending, is using OpenText Exstream to assist in streamlining all of its communications flows exchanged with its customers. Continue reading BNP Paribas Personal Finance Streamlines Customer Communications with OpenText →

nCino, the worldwide leader in cloud banking, announced that Yorkshire Building Society has successfully deployed the nCino Bank Operating System. Continue reading Yorkshire Building Society Goes Live with nCino →

Zang, an Avaya Holdings company, announced that Mutare, an independent software developer and systems integrator with a large healthcare customer base, has integrated the Zang communication platform-as-a-service (CPaaS) to enable its exciting new business-grade text messaging solution Enterprise Text. Continue reading Avaya and its Zang Cloud Platform Help Mutare Bring Next-level Text Messaging to the Enterprise →

Synchronoss, a global leader and innovator of cloud, messaging, and digital products announced it has been selected by Sprint to lead the transformation of its online environment for business customers. Synchronoss’ Digital platform will help Sprint simplify its online order management process, generate more revenue, and reduce its costs. Continue reading Sprint Selects Synchronoss to Lead its Digital Transformation →

At the Mobile World Congress Daimler Financial Services presents a digital human concept called ‘Sarah’, which in the future will redefine the link between man and machine using artificial and emotional intelligence. ‘Sarah’ will be able to assist customers similar to a personal concierge, with the goal to offer the right information at the right time with a convenient and emotionally intelligent, digital touchpoint. Continue reading Daimler Financial Services is transforming the customer experience with emotionally intelligent digital humans →

In its efforts to continue pioneering innovative banking solutions, UAE’s leading financial institution, Mashreq, announced that it is working with Blue Prism to increase productivity, improve customer experiences and deliver new services. Continue reading Mashreq Bank Selects Blue Prism to Drive Innovation Across All Banking Functions →