Trusted for the eighth-consecutive year to power the communications of the biggest event in U.S. football, Avaya Holdings Corp and partner WBL Services have once again teamed up in Minneapolis, MN to deliver reliable, secure Unified Communications between players, coaches, league officials and media – both on and off the field. Continue reading U.S. Football’s Biggest Game Once Again Powered by Avaya’s Unified Communications →

Reconomy, the UK’s market-leading provider of outsourced recycling and resource management services, announced that after evaluating solutions from NewVoiceMedia and Mitel, it has selected Natterbox to deliver a market leading telephony system, 100% embedded and managed in Salesforce™. Continue reading Reconomy selects Natterbox for new telephony system native in Salesforce™ →

Centile, one of Europe’s leading providers of Cloud PBX, Fixed-Mobile Convergence and unified communications for cloud service providers, has announced that it has been selected by Pure Cloud Solutions (PCS), a UK provider of cloud solutions, as its main unified communications (UC) vendor to deliver innovative voice, collaboration and communication solutions to its direct and UK reseller base. Continue reading Centile ISTRA platform selected by Pure Cloud Solutions to drive Fixed-Mobile Communications in the UK →

Thalasia, hotel and seaside resort, has started a digital transformation process with Vodafone that will allow it to provide a more efficient and personalized service to its customers. Thalasia is a modern and innovative thalassotherapy spa with solutions based on the power of the sea water, its needs for recovery of health, relaxation and body care. Continue reading Thalasia starts the digital transformation of its services with Vodafone →

eGain, the leading provider of cloud-based customer engagement solutions announced that Waddell & Reed Financial, Inc. (NYSE: WDR) selected eGain Solve™ to provide omnichannel customer service. Continue reading Waddell & Reed Financial, Inc. Selects eGain for Omnichannel Customer Service →

Five9, a leading provider of cloud software for the enterprise contact center market announced that it has been selected by a financial technology company focused on providing affordable loans to consumers. Continue reading Five9 Delivers Cloud-Based Contact Centre Solution to a Large Financial Technology Company →