PRESS RELEASE: Iconic global fashion brand Kurt Geiger has selected Manhattan Associates’ Omni-Channel Solutions platform as the foundation for a systems transformation that will advance its global retailing capabilities and support the company’s growth objectives into the future. With Manhattan’s industry-leading technology, Kurt Geiger will be able to improve its service offering across all channels and deliver a more fulfilling customer experience. Continue reading Kurt Geiger Selects Manhattan Associates to Power Omni-Channel Retail Growth
Category Archives: Who’s Buying What?
CIOB modernises communications across entire workforce with VIA
PRESS RELEASE: The Chartered Institute of Building (CIOB), the world’s largest professional body for construction management and leadership, has completely overhauled its communications and telephony platform in order to increase efficiency across its workforce. The organisation opted for a cloud-based unified communications (UC) solution from VIA, the business telephony and communications specialist, as part of a wider modernisation project that also included the installation of an exclusive network connection and a new call routing system.
Continue reading CIOB modernises communications across entire workforce with VIA
TeleTech Awarded General Services Administration (GSA) Information Technology (IT) Schedule 70 Contract
PRESS RELEASE: TeleTech received a General Services Administration (GSA) Information Technology (IT) Schedule 70 Contract award in the final quarter of the government’s fiscal year 2016. The company’s customer experience solutions, offered through TeleTech Technology, are now available to federal, state, and local government buyers through GSA IT Schedule Contract Number GS-35F-151GA. Continue reading TeleTech Awarded General Services Administration (GSA) Information Technology (IT) Schedule 70 Contract
ClickFox Chooses Zoomdata for Big Data Visualization to Help Customers Drive More Revenue and Improve Service
PRESS RELEASE: ClickFox announced that it has chosen Zoomdata, developers of the world’s fastest visual analytics platform for big data, as the embedded data visualization solution for their product line, to better surface business opportunities from customer experience insights. Continue reading ClickFox Chooses Zoomdata for Big Data Visualization to Help Customers Drive More Revenue and Improve Service
Viber chooses Dialogic’s Cloud-Based SoftSwitch and SBC for its Voice Core Infrastructure
PRESS RELEASE: Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced that Viber, a leading messaging and calling app that lets everyone in the world connect freely and securely, has chosen the Dialogic® ControlSwitch™ and BorderNet™ platforms as the interconnection call control platform for its calls to the PSTN and mobile networks from the internet. Continue reading Viber chooses Dialogic’s Cloud-Based SoftSwitch and SBC for its Voice Core Infrastructure
Yello selects Thunderhead to power customer engagement
PRESS RELEASE: Thunderhead, a leader in enterprise technology for customer engagement announces that Yello, the innovative German energy company, has selected the ONE Engagement Hub to implement an omni-channel customer engagement strategy. Yello is a household brand with around 1 million customers. Continue reading Yello selects Thunderhead to power customer engagement