SpeechStorm releases Jackson – IVR framework with greater Multilingual, mobile and testing functionality

PRESS RELEASE: Leader in voice and mobile customer experience, SpeechStorm launches its ‘Jackson’ software release for its SpeechStorm Framework IVR (Interactive Voice Response) platform, including new multilingual, mobile and testing capabilities. Continue reading SpeechStorm releases Jackson – IVR framework with greater Multilingual, mobile and testing functionality

Most Comprehensive Version of SpeechStorm Mobile eXperience (MX) for iPhone and Android Launched

PRESS RELEASE: Leader in voice and mobile customer experience, SpeechStorm has launched the most comprehensive version of its Mobile eXperience (MX) app for iPhone and Android, as an integral part of the new ‘Jackson’ release of the company’s SpeechStorm Framework. Continue reading Most Comprehensive Version of SpeechStorm Mobile eXperience (MX) for iPhone and Android Launched

8×8 Solutions Meets Growing UK Demand for Secure and Reliable Cloud Communications with New City Office

PRESS RELEASE: 8×8 Solutions, the UK/European arm of 8×8, Inc, today announced that its new London City office, located at 65 Fenchurch Street, EC3M 4BE, is fully operational and will ensure that 8×8 is well positioned to meet the growing demand for cloud-based communications throughout the UK. Continue reading 8×8 Solutions Meets Growing UK Demand for Secure and Reliable Cloud Communications with New City Office

Looksery Puts a Fresh Face on Customer Service to Give Call Centers Enhanced Face-to-Face Support

PRESS RELEASE: Looksery, makers of face-tracking and face-modifying technology for real-time video announced that its technology is now available for call centre implementations. Looksery’s software, providing a level of no-lag, photorealistic visual effects for the human face never before so effortlessly delivered, empowers call centre companies to offer more personal visual interfaces, thereby improving service while creating greater customer comfort and satisfaction. Continue reading Looksery Puts a Fresh Face on Customer Service to Give Call Centers Enhanced Face-to-Face Support

Elizabeth Gooch MBE, pioneer of back office workforce optimisation, named as a winner of the Finance Monthly CEO Awards 2014

PRESS RELEASE: Elizabeth Gooch MBE and CEO of eg solutions plc has been announced as a winner of the Finance Monthly CEO Awards 2014. Every year Finance Monthly magazine identifies and honours the most respected companies and their C-level executives. The annual CEO Awards is compiled by a dedicated team of researchers, who draw on the views of thousands of stakeholders including investors, analysts, executives, employees, and media professionals worldwide. Continue reading Elizabeth Gooch MBE, pioneer of back office workforce optimisation, named as a winner of the Finance Monthly CEO Awards 2014