Tag Archives: 8×8

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8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace

8×8, the industry’s most integrated CX platform provider, announced the renewal of its sponsorship with Southampton Football Club, extending its role as an official partner of both the Men’s and Women’s First Teams through the 2025/26 season. Continue reading 8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace →

Technology

New 8×8® AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver Frictionless CX

8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 AI Orchestrator which allows organizations to create seamless decision flows and orchestration across multiple bots and vendor solutions to supercharge their digital transformation and future-proof AI investments. Continue reading New 8×8® AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver Frictionless CX →

Technology

8×8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization

8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. Continue reading 8×8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization →