Tag Archives: Avaya

Who's Buying What?

Avaya Awarded Unified Communications and Contact Centre Contract with Sourcewell

Avaya, a global leader in customer experience solutions, announced that it has been awarded a cooperative purchasing contract in the Unified Communications and Contact Centre categories at Sourcewell ─ the leading Government Cooperative Purchasing Organisation in North America with more than 500 competitively solicited contracts to government, education, and nonprofit entities. Continue reading Avaya Awarded Unified Communications and Contact Centre Contract with Sourcewell →

Technology

Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES)

Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services (APS). Continue reading Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES) →

Partnerships

Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities

Alvaria announced an expanded partnership with Avaya, a leading provider of customer experience solutions, to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. Continue reading Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities →