Tag Archives: BrainCX

International Provider Chooses South Africa for its Customer Service Outsourcing Needs

iContact BPO, a leading Business Process Outsourcing (BPO) provider along with BrainCX, a premium customer experience (CX) strategist and digital transformation expert, landed a large North American Telecommunications company in an outsourcing bid to South Africa – a win for Cape Town’s burgeoning BPO industry. Continue reading International Provider Chooses South Africa for its Customer Service Outsourcing Needs