Tag Archives: CallTrackingMetrics

CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience

CallTrackingMetrics, a global conversation analytics company, announced the launch of its new feature, ChatAI. ChatAI is the newest entry in CallTrackingMetrics’ suite of AI-powered tools and functions as a virtual agent to open up more ways for businesses to connect with customers and prospects through personalized automation until they are ready to talk to a live agent. Continue reading CallTrackingMetrics Introduces ChatAI Virtual Agent to Improve Overall Customer Experience

CallTrackingMetrics Expands HupSpot Integration with Lead Automation and Conversion Data Capabilities

CallTrackingMetrics, a global conversation analytics company, announced major enhancements to its HubSpot integration that allows performance marketers to connect online and offline conversion data to better understand their customer’s journey. Continue reading CallTrackingMetrics Expands HupSpot Integration with Lead Automation and Conversion Data Capabilities