Tag Archives: Eckoh

Eckoh Extends Whitbread Contract for Further Three Years

Eckoh announces that it has extended its contract with Whitbread plc, to provide a range of services for Premier Inn’s contact centre operations. Eckoh has worked with Whitbread, the UK’s largest hotel and restaurant company (“Whitbread”) and Premier Inn since 2010 and the extended contract will run until at least January 2020, taking the overall relationship to more than ten years. Continue reading Eckoh Extends Whitbread Contract for Further Three Years

Eckoh and K2C add Secure Payments over Live Chat

Eckoh announces that it has added the capability to take a secure payment directly via live web chat. This new capability extends Eckoh’s impressive payments portfolio and means that Eckoh is the world’s first Payment Card Industry Data Security Standards (“PCI DSS”) Level 1 service provider to be able to offer secure payment solutions across the full spectrum of phone, web, mobile app, SMS and now Live Chat. Continue reading Eckoh and K2C add Secure Payments over Live Chat