Tag Archives: Empirix

Empirix Solutions Enable inContact to Deliver High Quality Voice as a Service to Customers

PRESS RELEASE: Empirix announced that its IntelliSight solution has been deployed by inContact to monitor the voice connection quality of inContact’s new Voice as a Service (VaaS) offering. This comprehensive monitoring will include detailed reporting of the mean opinion score (MOS) to inContact and its customers. Continue reading Empirix Solutions Enable inContact to Deliver High Quality Voice as a Service to Customers

Empirix To Validate Secure Voice Transactions In End-to-End Environments With New Capabilities for IMS, Enterprise and Contact Center Networks

PRESS RELEASE: Empirix announced the launch of the Gen 6 Hammer Test System, a test automation platform comprised of the Hammer IP 6.0 and CallMaster 6.0. The Gen 6 platform will enable the development and reuse of flexible, comprehensive testing scripts while providing additional insights into the end-to-end customer experience in secure environments. Continue reading Empirix To Validate Secure Voice Transactions In End-to-End Environments With New Capabilities for IMS, Enterprise and Contact Center Networks

Empirix Acquires Verios to analyze, troubleshoot and measure Radio Access Network profitability in real time

PRESS RELEASE: Empirix today acquired real-time analytics solution company Verios Software & Systems to create the first service operation center management (SOC) solution that will analyze and troubleshoot wireless network customer experience from their end-user devices to the core network in real time. Continue reading Empirix Acquires Verios to analyze, troubleshoot and measure Radio Access Network profitability in real time

Empirix Awarded a 2014 Communications Solutions Product of the Year Award

PRESS RELEASE: Empirix announced today that TMC, a global, integrated media company, has awarded IntelliSight a 2014 Communications Solutions Product of the Year Award. IntelliSight is an analytics platform that turns terabytes of data into the real-time intelligence needed to enhance user experiences, reduce churn, streamline operations and discover innovative business models. Continue reading Empirix Awarded a 2014 Communications Solutions Product of the Year Award