Tag Archives: Huawei

Huawei, in Cooperation with SAP, Establishes Joint Innovation Efforts to Deepen Cooperation in Industry 4.0 and the Internet of Things

PRESS RELEASE: Huawei announced at the CeBIT 2015 trade show an expanded partnership with SAP to establish joint innovation efforts in Shenzhen, China and Walldorf, Germany. The SAP-Huawei joint innovation efforts will focus on establishing a technical collaboration between SAP and Huawei, and to advance research on the Internet of Things (IoT) to provide new solutions to market. Continue reading Huawei, in Cooperation with SAP, Establishes Joint Innovation Efforts to Deepen Cooperation in Industry 4.0 and the Internet of Things

Sonus Enables and Secures Real-Time Communications for Huawei’s Unified Communications and Contact Center Solutions

PRESS RELEASE: Sonus Networks, Inc., a global leader in enabling and securing real-time communications announced that it has entered into a global relationship with Huawei, ensuring the full interoperability of Sonus’ Session Border Controllers (SBCs) with Huawei Enterprise’s Unified Communication (UC) and Contact Center (CC) solutions. Continue reading Sonus Enables and Secures Real-Time Communications for Huawei’s Unified Communications and Contact Center Solutions

Huawei and Infosys Announce Global Partnership to Offer Cloud, Big Data and Communication Solutions

PRESS RELEASE: Huawei and Infosys today announced a global partnership to jointly offer enterprise customers with cloud, big data and communication solutions. The alliance brings together the Huawei’s expertise in information communication technology, particularly cloud infrastructure and Infosys’ global IT service expertise. Continue reading Huawei and Infosys Announce Global Partnership to Offer Cloud, Big Data and Communication Solutions

Nuance and Huawei Answer the Call for China Mobile Jiangsu, Delivering a More Engaging Customer Experience with Speech and Natural Language in the Call Center

PRESS RELEASE: Nuance Communications, Inc. announced that China Mobile Jiangsu Branch has leveraged Nuance’s speech and Natural Language Understanding (NLU) technology to vastly improve the phone experience for callers in need of service or support. Together with partner Huawei, Nuance has created a more natural and intuitive customer experience for China Mobile Jiangsu Branch, replacing their phone menu trees with a conversational speech interface that saves customers time and increases call routing accuracy. Whatever their request, Jiangsu Mobile customers can simply speak naturally to receive fast and convenient assistance. Continue reading Nuance and Huawei Answer the Call for China Mobile Jiangsu, Delivering a More Engaging Customer Experience with Speech and Natural Language in the Call Center

Huawei Launches eSpace Contact Center Solutions Certified for SAP CRM for Enterprise Customers

PRESS RELEASE: Huawei announced the launch of eSpace Contact Center solutions for enterprise customers, which are certified for SAP® Customer Relationship Management (SAP CRM). The eSpace Contact Center empowers customers to move toward a customer contact center architecture, offering sales, marketing, and service information and insights and providing high-quality customer experiences, enhanced customer interaction, and more efficient service. Continue reading Huawei Launches eSpace Contact Center Solutions Certified for SAP CRM for Enterprise Customers