Infobip has launched a new Conversational Everything Blueprint to enable brands embed conversational experiences for customer communications. Infobip has developed the guide to help businesses stay ahead of the growing trend towards more personalized, end-to-end customer journeys from promotion to purchase and support through popular chat apps. Continue reading Infobip launches Conversational Everything Blueprint to help brands meet evolving customer preferences and the growing popularity of chat apps →

Infobip has launched live video support to help businesses resolve customer queries more quickly and shorten customer wait times. Designed for businesses with high customer contact, Call Link is the simplest way for agents to escalate customer queries to live one-to-one video and audio calls. Continue reading Infobip launches live video support to help businesses resolve customer queries more quickly →

Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) provider by tech analyst Juniper Research. Its number one ranking underlines Infobip’s position as the leading full stack omnichannel communications platform for every platform. Continue reading Infobip ranked as the leading CPaaS vendor by Juniper Research →