Tag Archives: Infobip

Infobip to improve customer satisfaction with Dialogflow integration through partnership with Google Cloud

Infobip, a global cloud communications platform, has integrated with Dialogflow, Google Cloud’s artificial intelligence (AI)-powered chatbot building platform, to provide enhanced messaging capabilities for Dialogflow customers. Continue reading Infobip to improve customer satisfaction with Dialogflow integration through partnership with Google Cloud

Infobip creates AI-powered chatbot for Uber, enabling its Delhi-NCR customers to book rides via WhatsApp

Infobip, a global cloud communication platform and leader in omnichannel engagement, has developed an AI-powered chatbot for Uber. A global first initiative, the chatbot enables customers to order rides via WhatsApp, creating a seamless booking experience.  Continue reading Infobip creates AI-powered chatbot for Uber, enabling its Delhi-NCR customers to book rides via WhatsApp

Infobip integrates with ServiceNow to improve customer experience

Infobip, the global cloud communications platform, has integrated with ServiceNow to provide enhanced messaging capabilities for ServiceNow customers. The integration, available now in the ServiceNow® Store, improves the customer experience by using two-way messaging for customer support, resulting in faster response times, consistent messaging, and increased customer satisfaction. Continue reading Infobip integrates with ServiceNow to improve customer experience