New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact. Continue reading New research reveals paradigm shift in customer experience
Tag Archives: Infobip
Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Yellow.ai, a global leader in generative AI-powered customer service automation, announced its strategic partnership with global cloud communications platform Infobip to enable enterprises with AI-powered customer support and deliver elevated customer experiences. Continue reading Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences
Global cloud communications platform Infobip has launched AI Hub, a comprehensive AI overhaul of its platform to help businesses to create seamless end-to-end conversational experiences across the whole customer journey. Continue reading Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences
Infobip introduces Signals: The Innovative Solution to SMS Pumping Fraud
In the digital age where SMS communication is paramount for businesses worldwide, the rise of bots inflating SMS traffic and creating fake accounts has become a rising concern. Continue reading Infobip introduces Signals: The Innovative Solution to SMS Pumping Fraud
Infobip launches Click-to-chat ad analytics for seamless social media ad conversions
Global cloud communications platform Infobip has launched a Click-to-chat ad analytics for brands and marketing professionals who seek to harness the power of social media advertising and messaging in one platform. Continue reading Infobip launches Click-to-chat ad analytics for seamless social media ad conversions
Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution
Infobip has launched Experiences, a revolutionary new generative AI-powered, no-code journey builder that helps businesses engage customers, foster loyalty, and drive business growth. Continue reading Infobip unveils Experiences: a revolutionary AI-driven conversational cloud solution