KIVA Group, a premier, omnichannel CEM/CRM software provider to credit unions and banks, announced today its hosted Respect™ unified Communication Center (uCC) offering. The inbound service solution, which is now available to all credit unions and banks, can be deployed as an entirely new agent service desktop with integration to the core system in less than a month. Continue reading KIVA Group Announces General Availability of QuickStart Hosted Call Center Solution for Credit Unions and Banks →