Lifesize®, the original inventors of high-definition video conferencing and creators of the world’s first cloud-based, video-enabled omnichannel contact centre, introduced CxConcierge™ to enable customer service experiences that help improve first call resolution rates while lowering operational costs for live support. Continue reading Lifesize CxConcierge Delivers Live Customer Service
Tag Archives: Lifesize
Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces
Lifesize®, the original inventors of high-definition video conferencing and creator of the world’s first cloud-based, video-enabled omnichannel contact centre, announced the general availability of Lifesize Connect Plus+, a new DSS feature for its 4K Lifesize Cloud Room hardware. Continue reading Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces
Lifesize Transforms Customer Engagement in the Contact Centre with CxEngage Video
Lifesize®, a global innovator of immersive enterprise communication solutions, announced the launch of CxEngage Video, a new native video solution for cloud contact centres. Continue reading Lifesize Transforms Customer Engagement in the Contact Centre with CxEngage Video