LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. Continue reading LivePerson Recognized in the 2025 Gartner® Competitive Landscape: Digital Customer Service
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LivePerson Announces Expanded Partnership with Google Cloud
LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced a significant expansion of its partnership with Google Cloud to integrate its advanced AI capabilities directly into the LivePerson Connected Experience Platform. Continue reading LivePerson Announces Expanded Partnership with Google Cloud
LivePerson announces new generative AI capabilities
LivePerson, the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Continue reading LivePerson announces new generative AI capabilities
LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
LivePerson, the enterprise leader in digital customer conversations, has been named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. Continue reading LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
LivePerson and Avaya Announce New Partnership to Deliver Best-in-Class CX
Avaya, a global leader in enterprise customer experience solutions, and LivePerson, the enterprise leader in digital customer conversations, announced a new partnership designed to unify voice, digital, and AI capabilities into a single omnichannel solution that delivers connected, personalized customer experiences and accelerates enterprise digital transformation. Continue reading LivePerson and Avaya Announce New Partnership to Deliver Best-in-Class CX
LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence. Continue reading LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence