LivePerson, a leading provider of predictable conversational AI, announced the launch of LivePerson Sync in partnership with Coral Active, a leader in enterprise contact centre integrations. Continue reading LivePerson Announces Event-driven Orchestration Partnership with Coral Active
Tag Archives: LivePerson
LivePerson Recognized in the 2025 Gartner® Competitive Landscape: Digital Customer Service
LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced its inclusion in the Gartner “Competitive Landscape: Digital Customer Service” report. Continue reading LivePerson Recognized in the 2025 Gartner® Competitive Landscape: Digital Customer Service
LivePerson Announces Expanded Partnership with Google Cloud
LivePerson, a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, announced a significant expansion of its partnership with Google Cloud to integrate its advanced AI capabilities directly into the LivePerson Connected Experience Platform. Continue reading LivePerson Announces Expanded Partnership with Google Cloud
LivePerson announces new generative AI capabilities
LivePerson, the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Continue reading LivePerson announces new generative AI capabilities
LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
LivePerson, the enterprise leader in digital customer conversations, has been named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. Continue reading LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
LivePerson and Avaya Announce New Partnership to Deliver Best-in-Class CX
Avaya, a global leader in enterprise customer experience solutions, and LivePerson, the enterprise leader in digital customer conversations, announced a new partnership designed to unify voice, digital, and AI capabilities into a single omnichannel solution that delivers connected, personalized customer experiences and accelerates enterprise digital transformation. Continue reading LivePerson and Avaya Announce New Partnership to Deliver Best-in-Class CX