Nextiva, the leading unified customer experience management (UCXM) platform, announced the results of its recent survey of customer experience (CX) decision-makers, providing insight into the success and challenges businesses are facing and revealing CX trends for the year ahead. Continue reading Customer Experience Transforms into a Revenue Powerhouse, Nextiva Survey Reveals
Tag Archives: Nextiva
Nextiva Introduces Nextiva Workforce Scheduling
Nextiva, the leading unified customer experience management (UCXM) platform, announced the launch of Nextiva Workforce Scheduling, an expansion of the company’s workforce engagement management suite on the Nextiva Unified-CXM platform. Continue reading Nextiva Introduces Nextiva Workforce Scheduling
Nextiva Acquires Thrio
Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Continue reading Nextiva Acquires Thrio
Nextiva Acquires AI Company Simplify360
Nextiva, the leading conversation platform, announced its acquisition of Simplify360, an AI customer experience platform based in India. Continue reading Nextiva Acquires AI Company Simplify360
Nextiva’s Next-Generation Workhub Brings Together Team Collaboration and Customer Communication for the First Time
Nextiva unveiled a game-changing business software that is the first of its kind — a communications and productivity workhub. Nextiva’s new software enables individuals and teams to manage all conversations from a single place, boosting their productivity and customer engagement. Continue reading Nextiva’s Next-Generation Workhub Brings Together Team Collaboration and Customer Communication for the First Time