Cirrus, the UK’s premier provider of contact centre solutions, has announced an exciting new partnership with NICE. Continue reading Cirrus Adds NICE CXone Mpower To Its Portfolio to Transform the UK Mid-Market CCaaS Landscape
Tag Archives: NICE
AUSIEX Utilises NICE CXone to Support Commitment to Excellence in CX and Innovation
NICE announced that AUSIEX has implemented the NICE CXone cloud-native contact centre platform to enhance its operational capabilities and customer engagement strategies. Continue reading AUSIEX Utilises NICE CXone to Support Commitment to Excellence in CX and Innovation
NICE CLUB ONE sees 150% membership surge, redefining CX loyalty
NICE announced record membership for CLUB ONE, its exclusive, global customer loyalty program driving the next generation of CX innovators. In addition to surging membership, CLUB ONE recently surpassed 100,000 activities completed by members. Continue reading NICE CLUB ONE sees 150% membership surge, redefining CX loyalty
NICE recognised as the only 2024 Gartner® Peer Insights™ Customers’ Choice for CCaaS
NICE announced that it was the only vendor named a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS). Continue reading NICE recognised as the only 2024 Gartner® Peer Insights™ Customers’ Choice for CCaaS
NICE Launches CXone Mpower SmartSpeak, Eliminating Language Barriers in Real-Time for Exceptional Global CX
NICE announced the launch of CXone Mpower SmartSpeak, an innovative AI-powered solution designed to break down language barriers and enable effortless global communication for businesses. Continue reading NICE Launches CXone Mpower SmartSpeak, Eliminating Language Barriers in Real-Time for Exceptional Global CX
NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service For 10th Consecutive Year
NICE announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. Continue reading NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service For 10th Consecutive Year