NovelVox, a market leader in the contact centre industry, has recently launched HubSpot CTI Connectors for Cisco Finesse and Avaya Contact Centers. The connectors will enable Cisco and Avaya contact centre agents to handle calls from within the HubSpot CRM, saving them from unnecessary screen toggling. Continue reading NovelVox introduces HubSpot CTI Connectors for Cisco and Avaya Contact Centres