Agentic CX leader Parloa announced that its Agent Management Platform is now available as an SAP Solution Extension under the name “SAP Conversational Agent Management by Parloa.” Parloa enables customers to build, deploy and manage AI agents across the full customer lifecycle and all channels, with built-in controls to improve every conversation. Continue reading Parloa’s Agent Management Platform now sold as an SAP Solution Extension for agentic customer interactions →

Parloa, an innovator in Agentic AI for customer experience, announced it has secured $120 million in Series C funding, bringing the company’s valuation to $1 billion. Durable Capital Partners, Altimeter Capital, and General Catalyst are leading this round with participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures. Continue reading Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI →

Parloa, a leader in AI-powered automation for customer service, is making its biggest technological and innovative leap yet with the launch of its AI Agent Management Platform (AMP). Continue reading Parloa Ditches the Script with Industry-First GenAI Contact Centre Agents →

Berlin-based enterprise software provider Parloa puts a stop to endless wait times and subpar customer service bots, winning a show of support from Series A investors. Continue reading Parloa raises €20 million to propel international expansion of game-changing AI-based customer service →