Parloa, a leader in Agentic AI for customer experience, announced an integration with Verint, the CX Automation Company™, between Parloa’s AI Agent Management Platform (AMP) and Verint’s CX Automation Platform. Continue reading Parloa Integrates with Verint Open Platform to Power the Future of Customer Service
Tag Archives: Parloa
Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI
Parloa, an innovator in Agentic AI for customer experience, announced it has secured $120 million in Series C funding, bringing the company’s valuation to $1 billion. Durable Capital Partners, Altimeter Capital, and General Catalyst are leading this round with participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures. Continue reading Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI
Parloa Ditches the Script with Industry-First GenAI Contact Centre Agents
Parloa, a leader in AI-powered automation for customer service, is making its biggest technological and innovative leap yet with the launch of its AI Agent Management Platform (AMP). Continue reading Parloa Ditches the Script with Industry-First GenAI Contact Centre Agents
Parloa raises €20 million to propel international expansion of game-changing AI-based customer service
Berlin-based enterprise software provider Parloa puts a stop to endless wait times and subpar customer service bots, winning a show of support from Series A investors. Continue reading Parloa raises €20 million to propel international expansion of game-changing AI-based customer service