Consumers have confidence in AI as a tool for transforming their customer experiences but have growing concerns over AI’s increased prevalence in other disciplines, according to new research from Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Change®. Continue reading Study Finds Consumers Conflicted on Use of Artificial Intelligence
Tag Archives: Pegasystems
Study Finds Consumers Conflicted on Use of Artificial Intelligence
Consumers have confidence in artificial intelligence (AI) as a tool for transforming their customer experiences but have growing concerns over AI’s increased prevalence in other disciplines, according to new research from Pegasystems. Continue reading Study Finds Consumers Conflicted on Use of Artificial Intelligence
Pega to Integrate New Generative AI Technology to Accelerate Low-Code App Development and Improve Customer Engagement
Pegasystems announced plans to extend its use of AI in its platform with a set of new generative AI capabilities across Pega Infinity™. Powered by generative AI models like those behind OpenAI’s ChatGPT, Pega is designing these features to enable users to use generative AI with enterprise governance to complete tasks using simple natural language prompts – from “generate a report” to “refine this offer copy” to “build an application.” Continue reading Pega to Integrate New Generative AI Technology to Accelerate Low-Code App Development and Improve Customer Engagement
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Pegasystems announced the latest edition of its Pega Infinity™ software suite to help transform how organizations quickly deploy apps, create smarter workflows, and deliver better experiences for employees and customers. Continue reading Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Pega Introduces Pega Customer Data Connectors for Deeper, AI-Powered Data Analysis and Better Customer Outcomes
Pegasystems, the low-code platform provider that builds agility into the world’s leading organizations, announced Pega Customer Data Connectors that enable clients to easily connect their existing customer data platforms (CDPs) and other signal providers to Pega Customer Decision Hub™. Continue reading Pega Introduces Pega Customer Data Connectors for Deeper, AI-Powered Data Analysis and Better Customer Outcomes
Pega Named a Leader in Core CRM Solutions by Independent Research Firm
Pegasystems, the low-code platform provider that builds agility into the world’s leading organizations, announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Core CRM Solutions, Q3 2022 report (1). Pega received the top score in the current offering category as well as the highest score possible in 16 of 35 criteria. Continue reading Pega Named a Leader in Core CRM Solutions by Independent Research Firm