Pegasystems Inc., The Enterprise Transformation Company™, announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool that helps marketing, customer experience, and AI practitioners design customer engagement programs with precision, speed, and clarity. Continue reading Pega Launches Customer Engagement Blueprint to Optimize AI-Powered Personalisation
Tag Archives: Pegasystems
Pega Agent Experience Powers More Reliable AI Agents Through Trusted Enterprise Workflows
Pegasystems, the Enterprise Transformation Company™, announced Pega Agent Experience™ – a revolutionary set of new API capabilities in Pega’s market-leading workflow automation and orchestration solution to deliver trustworthy AI agents. Continue reading Pega Agent Experience Powers More Reliable AI Agents Through Trusted Enterprise Workflows
Study Finds Consumers Conflicted on Use of Artificial Intelligence
Consumers have confidence in AI as a tool for transforming their customer experiences but have growing concerns over AI’s increased prevalence in other disciplines, according to new research from Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Change®. Continue reading Study Finds Consumers Conflicted on Use of Artificial Intelligence
Study Finds Consumers Conflicted on Use of Artificial Intelligence
Consumers have confidence in artificial intelligence (AI) as a tool for transforming their customer experiences but have growing concerns over AI’s increased prevalence in other disciplines, according to new research from Pegasystems. Continue reading Study Finds Consumers Conflicted on Use of Artificial Intelligence
Pega to Integrate New Generative AI Technology to Accelerate Low-Code App Development and Improve Customer Engagement
Pegasystems announced plans to extend its use of AI in its platform with a set of new generative AI capabilities across Pega Infinity™. Powered by generative AI models like those behind OpenAI’s ChatGPT, Pega is designing these features to enable users to use generative AI with enterprise governance to complete tasks using simple natural language prompts – from “generate a report” to “refine this offer copy” to “build an application.” Continue reading Pega to Integrate New Generative AI Technology to Accelerate Low-Code App Development and Improve Customer Engagement
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Pegasystems announced the latest edition of its Pega Infinity™ software suite to help transform how organizations quickly deploy apps, create smarter workflows, and deliver better experiences for employees and customers. Continue reading Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results