Tag Archives: RingCentral

RingCentral Unveils RingCX – A Native, Intelligent Contact Centre Solution

RingCentral announced the launch of RingCX™, a native, intelligent contact centre. RingCX is an easy to deploy and use solution that combines RingCentral’s flagship unified communications (including message, video, phone, SMS, and fax) with contact centre, plus generative AI capabilities. Continue reading RingCentral Unveils RingCX – A Native, Intelligent Contact Centre Solution

RingCentral Announces RingCentral for Teams 2.0 – a Next Generation Integrated Calling Experience for Microsoft Teams

RingCentral announced the next generation of RingCentral for Microsoft Teams 2.0. RingCentral provides the ultimate flexibility with both direct routing and a next-gen embedded app for calling, SMS, and fax. Continue reading RingCentral Announces RingCentral for Teams 2.0 – a Next Generation Integrated Calling Experience for Microsoft Teams