RingCentral announced the launch of RingCX™, a native, intelligent contact centre. RingCX is an easy to deploy and use solution that combines RingCentral’s flagship unified communications (including message, video, phone, SMS, and fax) with contact centre, plus generative AI capabilities. Continue reading RingCentral Unveils RingCX – A Native, Intelligent Contact Centre Solution
Tag Archives: RingCentral
RingCentral Announces RingCentral for Teams 2.0 – a Next Generation Integrated Calling Experience for Microsoft Teams
RingCentral announced the next generation of RingCentral for Microsoft Teams 2.0. RingCentral provides the ultimate flexibility with both direct routing and a next-gen embedded app for calling, SMS, and fax. Continue reading RingCentral Announces RingCentral for Teams 2.0 – a Next Generation Integrated Calling Experience for Microsoft Teams
UK workers reveal top bugbears of working from home
New research from Vodafone Business and RingCentral has revealed the leading bugbears for hybrid workers when working from home. Continue reading UK workers reveal top bugbears of working from home
RingCentral Announces Strategic Collaboration Agreement with AWS
RingCentral announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications. Continue reading RingCentral Announces Strategic Collaboration Agreement with AWS
RingCentral Announces Extended and Expanded Strategic Partnership Agreement with Avaya
RingCentral announced an extended and expanded strategic partnership agreement with Avaya, a global provider of solutions to enhance and simplify communications and collaboration. Continue reading RingCentral Announces Extended and Expanded Strategic Partnership Agreement with Avaya
RingCentral selected by Healius to transform telephony and contact centre platform Australia-wide
Healius Limited, one of Australia’s leading healthcare companies, has selected RingCentral to deploy an integrated unified communications as a service (UCaaS) and contact centre as a service (CCaaS) solution. Continue reading RingCentral selected by Healius to transform telephony and contact centre platform Australia-wide