RingCentral, a leading provider of AI-driven cloud business communications, contact centre, video, and hybrid event solutions, announced its native, AI-powered contact centre, RingCX,™ touts more than 1,000 features, has extended global availability, increased adoption, and added new CRM integrations. Continue reading RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX →

RingCentral, a leading provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced the general availability of RingCX™, a native, AI-first contact centre with new capabilities powered by its RingSense™ AI platform. Continue reading RingCentral Announces General Availability of RingCX →

RingCentral announced the global availability of RingCentral Events™, an all-in-one solution for virtual, onsite, and hybrid event needs. Formerly Hopin Events, RingCentral Events is designed to be immersive and personalized, enabling businesses to provide engaging experiences that take events to the next level. Continue reading RingCentral Introduces RingCentral Events for Virtual, Onsite, and Hybrid Events →

RingCentral announced the company is expanding its AI platform, RingSense™, across its portfolio. Leveraging generative AI, RingSense for Phone enables organizations to turn their voice conversation data into powerful insights that can enhance productivity and improve business outcomes. Continue reading RingCentral Announces RingSense for Phone and Enhances RingSense for Sales →

RingCentral announced the launch of RingCX™, a native, intelligent contact centre. RingCX is an easy to deploy and use solution that combines RingCentral’s flagship unified communications (including message, video, phone, SMS, and fax) with contact centre, plus generative AI capabilities. Continue reading RingCentral Unveils RingCX – A Native, Intelligent Contact Centre Solution →