RingCentral, Inc., a global leader in AI-powered trusted business communications, introduced RingCentral AI Receptionist™ (AIR), an AI phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like traditional full-time receptionists do. Continue reading RingCentral Transforms Customer Communications with New AI Receptionist
Tag Archives: RingCentral
RingCentral and BT Launch Cloud Work RingCX, An AI-powered Platform Built to Transform Business Contact Centres
RingCentral, Inc., a global leader in AI-powered trusted business communications for companies of all sizes, and BT, which connects more than a million business and public sector customers in the UK, announced the launch of Cloud Work RingCX™, powered by RingCentral. Continue reading RingCentral and BT Launch Cloud Work RingCX, An AI-powered Platform Built to Transform Business Contact Centres
RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support
RingCentral announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. Continue reading RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support
RingCentral’s New AI Assistant Now Included in RingEX At No Additional Cost
RingCentral, a global leader in AI-powered trusted business communications for companies of all sizes, announced its AI Assistant, powered by RingCentral AI, is now included in RingEX™ at no additional cost. Continue reading RingCentral’s New AI Assistant Now Included in RingEX At No Additional Cost
Vodafone Business Expands Global Communications Offerings to Include RingCentral’s Native Contact Center Solution, RingCX
RingCentral announced that it is expanding its strategic partnership with Vodafone Business to offer Vodafone Business Contact Center with RingCentral, powered by RingCX™. Continue reading Vodafone Business Expands Global Communications Offerings to Include RingCentral’s Native Contact Center Solution, RingCX
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX
RingCentral, a leading provider of AI-driven cloud business communications, contact centre, video, and hybrid event solutions, announced its native, AI-powered contact centre, RingCX,™ touts more than 1,000 features, has extended global availability, increased adoption, and added new CRM integrations. Continue reading RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX