Tag Archives: RingCentral

RingCentral Transforms Customer Communications with New AI Receptionist

RingCentral, Inc., a global leader in AI-powered trusted business communications, introduced RingCentral AI Receptionist™ (AIR), an AI phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like traditional full-time receptionists do. Continue reading RingCentral Transforms Customer Communications with New AI Receptionist

RingCentral and BT Launch Cloud Work RingCX, An AI-powered Platform Built to Transform Business Contact Centres

RingCentral, Inc., a global leader in AI-powered trusted business communications for companies of all sizes, and BT, which connects more than a million business and public sector customers in the UK, announced the launch of Cloud Work RingCX™, powered by RingCentral. Continue reading RingCentral and BT Launch Cloud Work RingCX, An AI-powered Platform Built to Transform Business Contact Centres

Vodafone Business Expands Global Communications Offerings to Include RingCentral’s Native Contact Center Solution, RingCX

RingCentral announced that it is expanding its strategic partnership with Vodafone Business to offer Vodafone Business Contact Center with RingCentral, powered by RingCX™. Continue reading Vodafone Business Expands Global Communications Offerings to Include RingCentral’s Native Contact Center Solution, RingCX

RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX

RingCentral, a leading provider of AI-driven cloud business communications, contact centre, video, and hybrid event solutions, announced its native, AI-powered contact centre, RingCX,™ touts more than 1,000 features, has extended global availability, increased adoption, and added new CRM integrations. Continue reading RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX