ServiceNow, the AI platform for business transformation, announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Continue reading ServiceNow accelerates agentic AI roadmap with acquisition of Cuein
Tag Archives: ServiceNow
ServiceNow and Five9 expand partnership
ServiceNow, the AI platform for business transformation, and Five9, provider of the Intelligent CX Platform, announced an expanded partnership to deliver a turnkey AI‑powered solution for unified end‑to‑end employee and customer experiences. Continue reading ServiceNow and Five9 expand partnership
ServiceNow to unlock 24/7 productivity at massive scale with AI agents
ServiceNow, the AI platform for business transformation, announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale across use cases including IT, customer service, procurement, HR, software development, and more. Continue reading ServiceNow to unlock 24/7 productivity at massive scale with AI agents
ServiceNow and Boomi Announce Strategic Commitment to Elevate CX Through AI-Powered Self-Service
ServiceNow, the AI platform for business transformation, and Boomi, a leader in intelligent integration and automation, today announced a strategic commitment to jointly elevate customer experiences through AI-powered self-service with solutions including ServiceNow Technology Provider Service Management (TPSM). Continue reading ServiceNow and Boomi Announce Strategic Commitment to Elevate CX Through AI-Powered Self-Service
ServiceNow acquires Raytion
ServiceNow, the AI platform for business transformation, announced it has acquired Raytion to enhance GenAI‑powered search and knowledge management capabilities on the Now Platform. Continue reading ServiceNow acquires Raytion
BT Group expands strategic relationship with ServiceNow to improve CX and EX
BT Group and ServiceNow announced an expanded strategic relationship to improve customer and employee experiences. The multi‑year agreement will extend ServiceNow service management capabilities to all BT Group units to drive savings, efficiency, and improved customer experiences. Continue reading BT Group expands strategic relationship with ServiceNow to improve CX and EX