Tag Archives: Vizolution

HSBC leads £5m co-investment in Vizolution with Finance Wales

Bill Safran, CEO of Vizolution.
Bill Safran, CEO of Vizolution.

PRESS RELEASE: Vizolution announced that it has received £5m in new equity investment to drive product development and international growth. Vizolution is a leading SaaS customer experience tech company, whose omni-channel solutions are used by some of the largest UK financial services, telco and utility companies to streamline their customer journeys. Continue reading HSBC leads £5m co-investment in Vizolution with Finance Wales

Vizolution launches new video and telephony solution

PRESS RELEASE: Vizolution has launched a new video and telephony solution called vVid that is fully integrated with its screen sharing solution, vScreen. The combined solution allows a customer to both see and speak with a remote agent who can display key information, explain complex information using images and even share documents. Continue reading Vizolution launches new video and telephony solution

Vizolution launches new secure, omni-channel document solution for Financial Services

PRESS RELEASE: Vizolution has launched vDoc, an innovative, omni-channel customer portal that allows customers to securely sign, download and upload documentation. vDoc has been designed for the particular needs of the Financial Services sector with a strong focus on security and compliance. Continue reading Vizolution launches new secure, omni-channel document solution for Financial Services

Vizolution raises £500k to further accelerate growth

PRESS RELEASE: Vizolution, the provider of vScreen, the award winning screen sharing solution, has secured additional investment to support immediate expansion plans. Vizolution enjoyed a record 2014 and is on course to double revenue in 2015. vScreen is currently being used by 4 of the top-5 UK lenders and 2 of the top-5 UK insurance providers. Continue reading Vizolution raises £500k to further accelerate growth

LV= Broker enhances customer experience with Vizolution technology

PRESS RELEASE: LV= has announced that it is to use Vizolution’s vChat, a web chat capability for LV= employees speaking to brokers remotely via its Broker portal. Pilot brokers are able ‘live’ chat with an LV= employee and instantly download and upload documentation. LV= is the first insurer to roll out such a comprehensive digital offering to brokers. Continue reading LV= Broker enhances customer experience with Vizolution technology

Vizolution appoints Stavros Aivaliotis as Customer Success Manager

PRESS RELEASE: Vizolution has appointed Stavros Aivaliotis to the role of Customer Success Manager. Stavros will work with a variety of Vizolution’s customer stakeholders including sales, operations, IT, compliance and QA to ensure the smooth implementation of vScreen into their customers’ businesses. Continue reading Vizolution appoints Stavros Aivaliotis as Customer Success Manager

Allied Irish Banks, p.l.c to pilot Vizolution’s vScreen

PRESS RELEASE: Vizolution is pleased to announce that Allied Irish Banks, p.l.c, (AIB) is piloting its screen sharing solution vScreen. AIB will introduce vScreen into their contact centre to enhance the customer experience and improve the fulfilment process for both retail and business customers. Continue reading Allied Irish Banks, p.l.c to pilot Vizolution’s vScreen

Wesleyan chooses Vizolution’s vScreen to deliver remote advice

PRESS RELEASE: Following a successful pilot resulting in 97% positive customer feedback, Wesleyan, one of UK’s financially strongest mutuals with over 300 consultants, is rolling out the ability for customers to receive advice remotely using Vizolution’s award-winning screen sharing solution, vScreen. Continue reading Wesleyan chooses Vizolution’s vScreen to deliver remote advice