Tag Archives: Vonage

Technology

Vonage Announces Agentforce Identity Insights and Fraud Detection Powered by Next Gen APIs

Vonage, a part of Ericsson, announced the launch of Vonage Agentforce Identity Insights and Fraud Detection, which provides insights for contact centre agents, leveraging AI to help detect fraud risks, verify customers and validate effective communications channels in real time. Continue reading Vonage Announces Agentforce Identity Insights and Fraud Detection Powered by Next Gen APIs →

Technology

Vonage Recognised in Gartner Magic Quadrant for UCaaS

Vonage, a part of Ericsson announced it has been recognised in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS). Vonage believes this recognition highlights its unique ability to deliver an integrated communications platform that enhances business productivity and customer engagement. Continue reading Vonage Recognised in Gartner Magic Quadrant for UCaaS →

Technology

Vonage Partners with AWS to Unveil AI Voice Agent Integration

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has announced a new collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic, a speech-to-speech foundation model that enables more human-like voice conversations, with the Vonage Voice API. Continue reading Vonage Partners with AWS to Unveil AI Voice Agent Integration →

Partnerships

Smobi, an AI-powered RCS Platform, Partners with Vonage to Enhance Customer Engagement with RCS Messaging

Vonage, a global leader in cloud communications, helping businesses accelerate their digital transformation and a part of Ericsson, announced that Smobi, an innovative AI-powered RCS platform for E-commerce, has chosen Vonage for Rich Communication Services (RCS) via the Vonage Messages API. Continue reading Smobi, an AI-powered RCS Platform, Partners with Vonage to Enhance Customer Engagement with RCS Messaging →