Tag Archives: Vonage

Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities

15th July 2020: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Domino’s Pizza to drive communications for its network of franchisees and enable next generation customer experiences. Continue reading Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities

Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. Continue reading Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses

Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Continue reading Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19

Vonage Powers Messaging Capability and Customer Support for PT. Telekomunikasi Indonesia

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, to enhance its customer communications and experience. Continue reading Vonage Powers Messaging Capability and Customer Support for PT. Telekomunikasi Indonesia

Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider

Vonage has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Centre-as-a-Service (CCaaS) provider, for an equity price of $350 million paid in cash. Continue reading Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider

Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses

PRESS RELEASE: Vonage, a leading provider of cloud communications for business, has announced an enhanced partnership with inContact. The combination of Vonage’s UCaaS cloud solutions, Quality of Service (QoS) via its nationwide MPLS network and SD-WAN solution, SmartWAN, and inContact’s industry-leading contact center technology, delivers an unparalleled customer engagement platform for businesses. Continue reading Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses

Vonage® gUnify™ Connector for Oracle Sales Cloud Now Available in the Oracle Cloud Marketplace

PRESS RELEASE: Vonage announced that its gUnify™ Connector for Oracle Sales Cloud, is now available in the Oracle Cloud Marketplace, integrating hosted voice and mission critical business applications for companies conducting their businesses in the cloud and offering added value to Oracle Sales Cloud customers. Continue reading Vonage® gUnify™ Connector for Oracle Sales Cloud Now Available in the Oracle Cloud Marketplace

Vonage Strengthens UCaaS Business Through Agreement to Acquire Simple Signal Inc.

PRESS RELEASE: Vonage Holdings Corp., a leading provider of cloud communications services for consumers and businesses, has entered into a definitive agreement to acquire privately-held Simple Signal Inc., a leading provider of Unified Communications-as-a-Service (UCaaS) and collaboration solutions to small and medium businesses (SMBs), for a purchase price of $25.25 million. Continue reading Vonage Strengthens UCaaS Business Through Agreement to Acquire Simple Signal Inc.