Tag Archives: Vonage

Market Research

Consumers Expect Small- and Medium-Sized Businesses (SMBs) to Deliver Fast Resolutions, Multiple Communications Channels

Quick resolutions and access to multiple customer communication channels are two of the top expectations for consumers when interacting with small and medium-sized businesses (SMBs) according to a new survey by Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation. Continue reading Consumers Expect Small- and Medium-Sized Businesses (SMBs) to Deliver Fast Resolutions, Multiple Communications Channels →

Technology

Vonage Delivers Better Engagement With Launch of Smart Video API Capabilities

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has introduced new AI-powered enhancements to its award-winning Video API, providing customers with increased accessibility and automated, real-time media processing to optimise video engagement. Continue reading Vonage Delivers Better Engagement With Launch of Smart Video API Capabilities →

Appointments

Vonage Appoints Tracey Leahy Chief People Officer

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced it has appointed Tracey Leahy as Chief People Officer and a member of the Company’s Executive Leadership Team, effective November 28, 2022. Leahy will report to Rory Read, Vonage Chief Executive Officer. Continue reading Vonage Appoints Tracey Leahy Chief People Officer →

Who's Buying What?

Vonage’s Conversational Commerce Application Chosen by Razer to Enhance Customer Engagement

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Razer, the leading global lifestyle brand for gamers, to engage with customers in Asia Pacific and allow direct purchases of gaming gear and accessories on social media using Vonage’s conversational commerce application, Jumper.ai. Continue reading Vonage’s Conversational Commerce Application Chosen by Razer to Enhance Customer Engagement →

Technology

Vonage Named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2022

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for the Intelligent Contact Center, 2022*. Continue reading Vonage Named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2022 →