Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched a new developer champions program, Vonage Voyagers, to assemble a team of developers passionate about building connected applications and inspiring their communities. Continue reading Vonage Launches Vonage Voyagers Developer Champions Program
Tag Archives: Vonage
Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities
15th July 2020: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Domino’s Pizza to drive communications for its network of franchisees and enable next generation customer experiences. Continue reading Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities
Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. Continue reading Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses
Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Continue reading Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19
Vonage Powers Messaging Capability and Customer Support for PT. Telekomunikasi Indonesia
Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, to enhance its customer communications and experience. Continue reading Vonage Powers Messaging Capability and Customer Support for PT. Telekomunikasi Indonesia
CR-X, Inc launches strategic partnership with Vonage
CR-X, Inc, an industry leader in high-performing, scalable big data applications announces a strategic partnership with Vonage, a business cloud communications leader, to advance omni-channel analytics in the enterprise with the powerful new contact centre application; CustomerView®. Continue reading CR-X, Inc launches strategic partnership with Vonage
Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider
Vonage has entered into an agreement to acquire privately-held NewVoiceMedia, an industry-leading cloud Contact Centre-as-a-Service (CCaaS) provider, for an equity price of $350 million paid in cash. Continue reading Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Centre Provider
Vendors adopting Google Contact Centre AI
Google has entered the contact centre market with the release of an AI platform supporting virtual agents and call analytics. Leading vendors were quick to adopt Google Contact Centre AI. Here is the roundup of the vendors so far. Continue reading Vendors adopting Google Contact Centre AI
Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses
PRESS RELEASE: Vonage, a leading provider of cloud communications for business, has announced an enhanced partnership with inContact. The combination of Vonage’s UCaaS cloud solutions, Quality of Service (QoS) via its nationwide MPLS network and SD-WAN solution, SmartWAN, and inContact’s industry-leading contact center technology, delivers an unparalleled customer engagement platform for businesses. Continue reading Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses
Vonage® gUnify™ Connector for Oracle Sales Cloud Now Available in the Oracle Cloud Marketplace
PRESS RELEASE: Vonage announced that its gUnify™ Connector for Oracle Sales Cloud, is now available in the Oracle Cloud Marketplace, integrating hosted voice and mission critical business applications for companies conducting their businesses in the cloud and offering added value to Oracle Sales Cloud customers. Continue reading Vonage® gUnify™ Connector for Oracle Sales Cloud Now Available in the Oracle Cloud Marketplace
Vonage Strengthens UCaaS Business Through Agreement to Acquire Simple Signal Inc.
PRESS RELEASE: Vonage Holdings Corp., a leading provider of cloud communications services for consumers and businesses, has entered into a definitive agreement to acquire privately-held Simple Signal Inc., a leading provider of Unified Communications-as-a-Service (UCaaS) and collaboration solutions to small and medium businesses (SMBs), for a purchase price of $25.25 million. Continue reading Vonage Strengthens UCaaS Business Through Agreement to Acquire Simple Signal Inc.