Tag Archives: Vonage

Appointments

Vonage Appoints Tracey Leahy Chief People Officer

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced it has appointed Tracey Leahy as Chief People Officer and a member of the Company’s Executive Leadership Team, effective November 28, 2022. Leahy will report to Rory Read, Vonage Chief Executive Officer. Continue reading Vonage Appoints Tracey Leahy Chief People Officer →

Who's Buying What?

Vonage’s Conversational Commerce Application Chosen by Razer to Enhance Customer Engagement

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Razer, the leading global lifestyle brand for gamers, to engage with customers in Asia Pacific and allow direct purchases of gaming gear and accessories on social media using Vonage’s conversational commerce application, Jumper.ai. Continue reading Vonage’s Conversational Commerce Application Chosen by Razer to Enhance Customer Engagement →

Technology

Vonage Named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2022

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognized as a Leader by Aragon Research, Inc. in the Aragon Research Globe™ for the Intelligent Contact Center, 2022*. Continue reading Vonage Named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center, 2022 →

Market Research

New Study Reveals That Consumers Want Digital Interactions With Brands to Feel More Like Personal Conversations

Vonage has unveiled new research that shows businesses have technology gaps that prevent them from making meaningful connections with customers. After two years of nonstop digital transformation among businesses, only 45% of consumers are “very satisfied” with the way they connect with companies, revealing opportunities to enhance digital transformation efforts with omnichannel communications channels, artificial intelligence (AI)-driven capabilities, and more. Continue reading New Study Reveals That Consumers Want Digital Interactions With Brands to Feel More Like Personal Conversations →

Technology

Vonage Applauded by Frost & Sullivan for Its Fully Integrated API, Unified and Contact Centre Communications-as-a-service Platform, and Competitive Strategy

Frost & Sullivan has recognized Vonage with the 2022 North American Competitive Strategy Leadership Award for its API-led business communications solutions. Continue reading Vonage Applauded by Frost & Sullivan for Its Fully Integrated API, Unified and Contact Centre Communications-as-a-service Platform, and Competitive Strategy →