Tag Archives: Vonage

Vonage Wins National Innovation Award for Guest Experience at UK National Innovation Awards

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has won the National Innovation Award for Guest Experience as part of the 2023 National Innovation Awards. Continue reading Vonage Wins National Innovation Award for Guest Experience at UK National Innovation Awards

Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition

Directors Club are delighted to announce the results for the Guest Experience & Insight Categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition

Japan-Based CO-OP KINKI Safeguards Union Members Against Fraud with the Vonage Verify API

CO-OP KINKI, a consumer’s cooperative based in Japan, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, to enhance customer engagement and security with simple, seamless two-factor authentication powered by the Verify API. Continue reading Japan-Based CO-OP KINKI Safeguards Union Members Against Fraud with the Vonage Verify API

Vonage Introduces ‘Conversations for Salesforce’ at Dreamforce

Vonage has launched Vonage ‘Conversations for Salesforce’, a configurable omnichannel messaging app powered by the Vonage Communications Platform, enabling businesses to serve customers directly from the Salesforce platform and delivering exceptional customer engagements, whilst blending bot and Vonage Contact Center (VCC) agent interactions. Continue reading Vonage Introduces ‘Conversations for Salesforce’ at Dreamforce