Tag Archives: Vonage

Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to their Vonage Conversational Commerce, powered by Jumper.ai solution. Continue reading Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai

Consumers Expect Small- and Medium-Sized Businesses (SMBs) to Deliver Fast Resolutions, Multiple Communications Channels

Quick resolutions and access to multiple customer communication channels are two of the top expectations for consumers when interacting with small and medium-sized businesses (SMBs) according to a new survey by Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation. Continue reading Consumers Expect Small- and Medium-Sized Businesses (SMBs) to Deliver Fast Resolutions, Multiple Communications Channels

Vonage Delivers Better Engagement With Launch of Smart Video API Capabilities

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has introduced new AI-powered enhancements to its award-winning Video API, providing customers with increased accessibility and automated, real-time media processing to optimise video engagement. Continue reading Vonage Delivers Better Engagement With Launch of Smart Video API Capabilities