Cisco announced new offerings within its Webex cloud customer experience solutions. Efficiently delivering a standout, connected customer experience across all channels and interactions is a business imperative, and organizations are increasingly looking to solutions that enable them to modernize the customer experience without disrupting their business. Continue reading Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value
Tag Archives: Webex
Cisco Unveils Webex AI Strategy at WebexOne
At WebexOne, Cisco announced a new AI strategy for Webex that will improve communication and collaboration. Unlike AI offerings that solely focus on text or documents, Webex will use real-time communications for audio and video to solve everyday challenges, such as ensuring crystal-clear audio and video calls and meetings despite low bandwidth. Continue reading Cisco Unveils Webex AI Strategy at WebexOne
Ribbon Enables New Cloud Connect for Webex Calling
Ribbon Communications, a global provider of real time communications technology and IP optical networking solutions to many of the world’s largest service providers, enterprises, and critical infrastructure operators to modernize and protect their networks, announced a major extension to its Ribbon Connect portfolio, Ribbon Connect for Webex. Continue reading Ribbon Enables New Cloud Connect for Webex Calling
Webex by Cisco Enhances Customer Experiences for the Digital Era
At WebexOne 2022, Cisco announced new features and capabilities for the reimagined Webex Customer Experience (CX) portfolio that delivers a fully integrated collaboration, cloud contact centre and cloud communications platform, unlocking the potential for delightful customer journeys. Continue reading Webex by Cisco Enhances Customer Experiences for the Digital Era